1.There is possible other minerals,tiny pits, or crevices in it because of natural stone. You will get one similar to the picture.
2.please note it that size and color may be slight inaccurate of due to different batches the products, hope you could understand. thanks
|
Item Explain
|
Outside USA Shipping Fee Pay
| DHL(5-15Days) | $11.00 |
| UPS(5-10 Days) | $12.00 |
| Air(12 -20Days) | $.00 |
1# We will ship the item and enter tracking number on within one business day after receiving a cleared payment. You can track it on net..
2#I send out the packages by china post. If the package lost or damaged in the mail , I would resend the package or pay all the money back.
3# Pay treasure payment
4# All the pictures were taken in natural light.
5# Item price, not including: Customs, tariffs
The pictured is the exact one you will receive.
Combine Shipping Fee:Each item (except the first one) get 3 dollars shipping discount
Shipping Method: EMS (5-14 days), EUB(Class: First-Class Mail International 7-16 days only to USA) , Air(15-35 days) or Sea (60 days).
All the package to US need be sent by EMS,UPS,DHL or EUS.
International Buyers – Please Note: The shipping fee in end of listing invoice of this item is for Sea shipping.(If you prefer to choose Air or Ems shipping which is more expensive but much faster, please email me)
There is a problem please contact us, we will for you as soon as possible, solve, thank you
6#Please kindly leave good feedback to us if you like our items.
We guarantee your 100% satisfaction with our specimens and service.
If you are not satisfied with the item upon receipt, please be sure to contact us first!
Note:
The shape, color and size are all random and each piece is unique.
There maybe a slight color difference due to different displays.
Please allow some errors due to manual measurement. Thank you for your understanding!
Our Store offers a 7 days (from buyer received) return and exchange policy. If you’re not 100% satisfy with our products, you
can return them within 7 days for a full refund (Price+Shipping cost,the shipping back fees not include) or for an exchange.
We will ship the replacement once we have received and processed the returned item(s). If you request for a refund, we will notify
you via Email of your refund once we have received and processed the returned item(s).
Buyer Feedback:
We thanks every ebayers’ positive feedback and we will leave feedback to you for orders which have completed and have left positive feedback to us. Please contact us before leaving any negative or neutral feedback, we would like the opportunity to correct any problems.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Intomagicshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
