In Order to Enable Members to Get the Service They Deserve in This Store and Avoid Unpleasant Things. Based on the Principles of Mutual Understanding, Fairness and Voluntariness, Both Parties Shall Jointly Abide by the following Terms:
First, Our Commitment
Responsible for the Information Directly Released by Our Company. If There Is Any Inconsistency between Words and Deeds, Which Directly Causes Losses to Merchants, This Website Shall Bear. but Refuse to Bear the Loss Caused by the Customer’s Own Reasons (Such as Not Looking at the Product Details and Product Attributes). For Example, the Single Pendant Is Not Necklace, the Product Has No Packaging Box, the Size of the Product Is Different from the Imagination, Etc.) I Hope Customers Can Read More and Ask More Questions.
The Product Pictures Are Real Object Live Shot, but Some of Them Are from the Internet. the Description of Each Product Is Accurate, So Customers Can Rest Assured to Buy. If Serious Errors Are Caused by Negligence of This Site, We Will Correct Them in Time and Return Them Free of Charge.
Strictly Control the Quality of Products. If It Is a Quality Problem, Our Company Will Implement Unconditional Return and Repair.
Note: Our Company Is Only Responsible for the Current Confirmed Immediate Orders. As Information Often Needs to Be Updated, If Changes Occur after Members Place Orders, We Will Inform Them in Time and the Members Will Decide Whether to Cancel the Orders.
II. Requirements for Members to Place Orders
Carefully Check the Order (Price, Quantity, Specifications, Etc.), If There Are Special Requirements, Please Explain in Time.
The Delivery Address and Contact Information Must Be Accurate, Otherwise the Relevant Losses Caused by This Must Be Borne.
Timely Payment of Orders. If No Payment Is Made Within Three Days after Placing the Order,The Order Will Be Automatically Invalidated.
Please Check the Goods (Quantity, Quality, Specifications, Etc.) after Arrival. If You Have Any Questions, Please Contact Us in Time.If There Is No ProblemPlease Confirm Receipt in Time, and Give Five-Star Praise! (Thank You!)
III. Other Agreements
If the Agreement Reached by Both Parties through Other Contact Methods Conflicts with This Clause, It Shall Be Implemented According to the Agreement of Both Parties.
Replacement of Defective Products: after Members Receive the Goods3–7Within Days, If You Find a Product That Is Indeed a Quality Problem. Please Contact Our Company First and Then Exchange It. Our Company Will Bear the Return Freight.
Company Repair Or Maintenance: the Company Will Charge Relevant Fees Separately According to the Actual Situation. If the Product Quality Problems Caused by the Company Are Unconditionally Responsible to the End, If the Products Are Damaged and Other Problems Caused by the Customer Accidentally, the Company Will Add According to the Customer’s Requirements.It Is Handled by Maintenance, but the Postage Back and Forth Shall Be Borne by the Customer, If the Repair Is over10.00The Cost of Yuan Is Borne by the Customer.
The Merchant Points Detailed
AProduct Advantages: the Material of Silver Ornaments and the Advantages Compared with Sterling Silver Ornament
Ornament Are Made of Imported Soft Copper and Silver. The Gloss Is like Silver, Even If It Is Facet, It Is Difficult for Ordinary People to Distinguish. Compared with Sterling Silver, except for the Huge Price Difference; High-quality Electroplated Platinum Layer, Imposed Thick Silver, Plated Protective Film, Surface Maintains Color for a Long Time, Not Easy to Fade
B, Rich Product Lines: Product Spot, New Product Guidance, Customized Requirements
A Rich Product Line Is Our Foundation. Whether It Is Popular Models Or Potential New Models, We Can Provide Our Existing Inventory to Merchants. Our Company Sells New Products Every Month to Guide Fashionable High-quality Products. at the Same Time, We Can Flexibly Customize Products According to Any Needs of Customers without Excessive Requirements. Small and Medium-sized Customers Can Participate in Cooperation.
C, Superior Production Line: Strong Productivity, Continuous Improvement Process, High-End Products
Our Daily Output Is More than Pieces, and at the Same Time We Have Many Processing Plants, Which Can Shorten the Production Cycle as Soon as Possible and Supply Goods in Time. There Are More than Ten Processes in the Production of Products. from the Beginning of the Product to the Factory Inspection, Each Process Is Indispensable and Has Strict Requirements. Professional High-End Ornament, Because Professional, So Focus on!
D, Our Service: Provide Effective Help to Reduce the Wholesale Requirements
Pure Supply Is Not Our Ultimate Goal. We Try Our Best to Help Merchants Sell Products Quickly. Therefore, We Specially Set up Experienced Promotion Departments to Share Promotion Methods, provide Product Pictures Promotion and Store Design Arrangement and Other Help. Our Company Can Be Mixed and Wholesale, and the Mixed Batch Threshold Is Extremely Low. A Single 100 Pieces Can Be Customized with Pictures and Samples!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Intomagicshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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