Welcome to our store!
Accept Drop Shipping
The item pictured is always the exact item you will receive.
If you have any question, please feel free to contact us ~~ we are always here for you !
About Rungyangshi Brand:
Description:
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Name |
Crystal gravels lamp |
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size |
Φ about 4.72inch/12cm |
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Weight |
about 800-900g |
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Color |
Show in the picture |
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Note |
There may be slight differences in color and size
If you have any questions, please contact me online. I will give you a quick reply. |
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Company Introduction
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Tips for sellers be careful: 1. Due to the handmade nature of * natural crystal stone, please accept the change of wand size, shape, color, inclusion and crystal transparency.2. The pictures shown in the list are for reference only. Each natural crystal stick you receive is * and is one of * in the world.3. Your satisfaction is our top priority! If you are not satisfied with the product, please contact us at any time and we will try our best to serve you.
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1. Please give us a five-start feedback if you are happy with the purchase. 2. It will be very grateful if you share pictures of the items in the feedback. 3. Please don’t give us a negative feedback without talking to us. We promise to solve any kind of problems as long as you contact us. |
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1. Your satisfaction is our first priority! If you are not 100% satisfied with your purchase, please contact us via Messager. We will reply in one workday. We promise to deal with the problem well and make you happy. 2. For quality problem, we provide 100% refund. 3. If you tend to return or replace the item for other problems, we (partly) pay the delivery fee according to the nature of the problem.
1. If there is any problem with the payment, please be not hesitated to contact us via Messager. We will reply you and figure out a way as soon as possible. 2. Please finish the payment process promptly after you place an order. We deliver the item after paying. 3. You have your items at a bundle price as you purchase more pieces at the same time. Contact us and get the lower price |
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
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| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Intomagicshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
