We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Livraison très rapide ! Très belles pierres
получили быстро, как на фото
Красивые камушки.. Теперь бы разобраться как называются)))с продавцом не общалась, все быстро дошло, спасибо!
son pequeñas, pero están bonita, aunque vienen 2 de vidrio que no son piedra ni nada
Livraison rapide 5 jours avant la date annoncée. Il faut bien regarder la taille des pierres dans la description mais tout correspond. Achat parfait
Полностью соответствует описанию
I agree with the other buyers, very small, do not match some that are printed on the box, and anyone knows if they are real all of them. However, I am satisfied with the illusion that they have made to the five-year-old.
In different sets, different stones (ordered two), all natural, very satisfied.
Excellent stones, the child of 6 years collects stones, it went perfectly, on the back side of the box everything is signed, though in English, but you can translate) all as in the photo
Очень быстро. Отличный выбор. Рекомендую.
The stones are small, but I was ready for it. It is very unfortunate that the stones lie at random and it is difficult to guess where and what kind of stone it is called.
коробочка очень маленькая, не знаю насколько камни настоящие, но прям малюсенькие
камни натуральные,маленькие(примерно по полтора см каждый). в целом очень удобно, но некоторые камни либо отсутствуют, либо это другая расцветка
Just like they're in the picture. Very good quality. I'm so glad. Seller recommended.
Cute little stones. Perfect for what I need them for. arrived faster than I expected too. I will be looking to buy more in the near future.
Not all the stones match the signatures. But if it looks, it should be. On the box is the inscription "here are some of the stones that you may get caught. Which ones did you find?"